Add a new patient

1. From the Main Dispense screen, type the patient's surname and first name, then press Enter.

   For example: Jessica Jones

2. In the Patient Search form , select the relevant search result (or press the letter corresponding to the line entry).

   Tip: If the patient is not listed, try an Advanced Patient Search, before you decide to create a new patient record.

3. Try the following Advanced Patient Search options:

   From ...	Advanced Patient Search options	Searching for Ms. Jessica Jones
   Main Dispense screen	Type the first two letters of the patient's surname followed by the first letter of their first name.	jo j
   Patient Search form	To refine the search, type a few more letter from the surname or first name.	jo jess
   Main Dispense screen	Include elements from the patient's address, such as house number.	jo je 12
   Main Dispense screen	Search by address. Enter two commas followed by the address details.	,,12 tren
   Main Dispense screen	Enter a semi colon followed by the Medicare number	;123456789

4. Tap or or press ESC to clear all search results from Patient Search.

1. From the Main Dispense screen, enter the patient's Surname and First Name in the eRx/Patient field.
2. Depending on the search results, do one of the following:
   • If no patient record is found, the Patient Maintenance screen is displayed.

     

   • If the search returns one or more patients with a similar name, select the relevant entry OR tap Add New Patient.
3. Add the required Patient Details.

   The patient's date of birth is required when dispensing S8 drugs in Qld, WA and Vic. A message prompt if the patient’s date of birth is not on record.

   In order to interact with MyHR for a specific patient, an Individual Health Identifier (IHI) is required for each patient. The IHI is automatically retrieved each time a patient is selected, as long as the required information for this patient is present:

   • Last Name
   • First Name
   • Gender
   • Date of Birth
   • Medicare or Repat Number

   These mandatory fields are highlighted in orange in the Patient Maintenance form.

   Refer to Patient identifiers for MyHR

4. Set the required Title.

   When selecting any the of the titles (below), the Gender is automatically set.

   Title	Gender
   Mr. Sir Mstr. Br. Fr. Sir. Mast.	Male
   Mrs. Ms. Miss Sr. Lady	Female

   If any other Title is selected, the Gender is must be set manually.

5. Set the patient's gender to either of the following options:
   • Unspecified
   • Male
   • Female
   • Intersex/Indeterminate

   The Patient banner in the Main Dispense screen displays flags (Unknown, Unspecified) when the Date of Birth and the Gender of the selected patient is missing from their patient record.

   

   It is recommended to update your patient records.

6. (If provided) Enter the Medicare Details.

   If the Card Number is found to be invalid, a message prompt is displayed.

   The number must be corrected before clicking Save again.

   

7. (Optional) Tap the additional options (right) to record extra Patient Maintenance information.

   

   For example:

   In the Extra Details form, record the Height and Weight of the patient.

   The Body Surface Area (BSA (m²)) is automatically calculated.

   

   By default, eRx Consent is set to Yes.

8. Toggle eRx consent to On (and set the Status to Active).
9. Tap to save the patient record.

You can now press F11 in the Patient Search screen to copy the patient details and create a new family or add a new patient to an existing family.

1. Search for a patient.
2. Select a patient from the Patient Search results and press F11.

   Fred Dispense Plus displays the Create a Family Information message: "The Patient you are copying from is not a member of a Family. Do you wish to create a family of these two patients?"

3. Tap Yes to open the Patient Maintenance form.

   The Patient Maintenance form is pre-filled with the details of the previously selected patient:

   • Surname
   • Address
   • Medicare details
   • Medicare Card No. and Valid to Date (if applicable).
4. Enter the Medicare sub-numerate value for the new patient.
5. Tap Yes to continue.

   If you tap No, the Patient Details are copied, but not linked.

6. Enter a first name for the newly created patient.

   You cannot save this patient record if no First Name is supplied.

7. Enter the remaining patient details and tap Save.

   The new patient record is created.

All Medicare Number update workflows (for example, the Medicare Number Expired dialog prompt) are aligned and consistently open the Patient Maintenance form.

When dispensing a script for a patient whose Medicare Number is not on record, Fred Dispense Plus displays a Medicare Number dialog prompt with multiple options.

If the option Enter Consented Medicare Number is selected, Fred Dispense Plus opens the Patient Maintenance form, with the focus on Medicare Number field.

Keyboard shortcuts

When navigating through the Patient Maintenance form to the Medicare Number field, the first 9 digits of the Medicare number are now automatically selected.

Press [Tab] or [Enter] to select the last digit representing the card issue number, then press + (on the numerical keypad) to increment this number by one, or press - to decrease it by one.

This action also clears the Valid To field.

For a full list of keyboard shortcuts, refer to Keyboard Shortcuts in Fred Dispense Plus

In Patient Maintenance > Extra Details, you can specify if you want a receipt to be printed automatically (alongside other labels) when dispensing PBS or Private drugs to the selected patient.

These options are configured for each patient only and are retained overtime.

A new Print New Script Required Notice flag has been added to the Patient Extra Details form. It allows you to flag these patients for whom a new script required notice should be printed automatically when dispensing the last repeat for their prescriptions.