Indicators

MyHR

On the Main Dispense screen, the indicator for MyHR (bottom right) displays with various coloured flags to provide information about the status of the service. In most cases, you can hover over the flag to display additional status details.

myHR	Description	Action
	Access to view the Patient’s MyHR has been granted. The patient has an advertised MyHR file and access has been granted.	In the Main Dispense form, the MyHR consent status is set to True þfor the selected patient by default. All scripts dispensed will be added to MyHR, unless consent is removed. See Patient identifiers for MyHR
	The patient's record is missing some of the required information. Your request to MyHR cannot be processed.	Update the patient's record. See Configure your pharmacy for My Health Record
	The request is in progress.	This is a transitional flag, which displays only for a few seconds.
	The patient has a MyHR file, but access has not been granted. — OR — The patient does not have a MyHR record.	See Access code authorisation and Emergency access to MyHR
	Communication failed	Hover over the purple flag to display more details about the error.