Continued Supply

Manual Dispense

Continued Dispensing (CD) allows a pharmacist to supply eligible medication to a patient without a prescription. The pharmacist must be satisfied the patient is stabilised on the medication and meets the requirements for receiving the supply.

Before you start: The issuing pharmacist must have his/her AHPRA number stored to ensure a CD supply is completed and successfully claimed. Contact Fred Support if Fred Dispense Plus returns an error when dispensing. Visit the AHPRA Register of Practitioners to check your AHPRA number.

Dispense a Continued Supply script

  1. Tap Continued Dispensing (bottom right).

    When Continued Dispensing is selected, the patient banner changes from blue to grey.

    ModePatient banner
    Continued Dispensing  

    The Date field defaults to today's date and fields that are not required are disabled.

  2. Enter the Patient's name and the script details.

    Only drugs available under Continued Dispensing regulation are displayed for selection.

  3. When dispensing eligible authority items, use 123 as the authority number and enter P9999Rx as the streamlined/phone approval code.

  4. Complete the dispensing as per normal.

    When dispensing for Immediate Supply, the next valid dispensing date displays on the Immediate Supply dialog prompt.

    By default, the focus is placed on Yes.

    It is the responsibility of the pharmacy in each State and Territory to ensure that the necessary legislation is in place before undertaking a Continued Supply dispensing.

On completion of a Continued Dispensing supply

Dispense automatically prints the required documents: a repeat form and three copies of the Consumer Declaration and Prescriber Notification. One copy of the Declaration is kept by the pharmacy, another is given to the consumer and the third copy is for the prescriber.

Other important information relating to Continued Dispensing

  • Closing the Gap (CTG) does not apply to Continued Dispensing.
  • Owing does not apply to Continued Dispensing, but a Continued Dispensing supply can be edited and set to Owing, if it is rejected by Medicare.
  • The maximum PBS quantity cannot be exceeded and the pharmacist cannot use an Authority number to override the maximum PBS quantity.
  • Question mark dispensing is not available in Prescriber bag or Continued dispensing modes. If Prescriber bag or Continued dispensing mode is enabled, searching for a drug using the question mark prefix returns no result.

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