Retail Assistant

Roles

In this course you will learn how to complete basic transactions at the POS including how to scan or select products, sell scripts, void or return transactions, apply discounts, apply price changes, process customer account transactions or payments, and finally how to suspend and recall transactions for sale.

Remember to take the Quiz (at the end of this page).

Getting started

This video includes a voiceover narration. Use headphones or turn on the speakers on your device.

Basic POS Transactions

Main POS screen layout

Product Transactions

Cash or cheque transactions

Prescription Transactions

Prescription transactions

Purchase Multiple Quantities

Cash or cheque transactions

Change a Transaction Price

Change a transaction price

Void and Return Transactions

Void a Product

Void a product

Void a Transaction

Sales orders customers

Return an entire transaction

Returns and exchanges

Return an entire transaction – without a receipt

Returns and exchanges

Process an Exchange

Returns and exchanges

Discount Transactions

Discount a Single Product by percentage

Discount a product

Discount a Single Product by a dollar amount ($)

Discount a product
 

Discount an entire transaction by a dollar amount ($)

Discount a transaction

Discount an entire transaction by a percentage (%)

Discount a transaction

Customer Account Transactions and Payments

Account Tender Charge

Account transactions

Account Payments

Account payments

Suspend and Recall Transactions

Suspend a Transaction

Suspend and recall a transaction

Recall a Transaction

Suspend and recall a transaction

See also

Training videos