March 2022
News
In this issue
| PBS Online Urgent Action Required |
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| NASH Certificates expire in March |
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| Canberra Script and Fred Dispense for ACT Pharmacies |
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| This Month's PBS Changes |
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PBS Online Urgent Action Required
Services Australia (Medicare) are changing the way pharmacies submit claims to PBS Online on 13 March 2022.
You must transition to PBS Web Services and PRODA ASAP to ensure your pharmacy remains operational after 13 March. See Enabling PBS Web Services for step-by-step instructions as well as Troubleshooting Tips.
If you haven't already transitioned to PBS Web Services, you will see the following message when you run Fred Dispense after the March program update.
Click Register Now to go to the PRODA website.
Don't leave this to the last minute. Some lead time may be required to obtain the certificates.
Support
For assistance with PRODA or PBS Web Services, contact Services Australia on 1800 700 199.
The Fred Helpdesk can assist with any errors related to updating Fred Dispense.
NASH Certificates expire in March
The NASH certificate is required to ensure MySL, IHI search and MyHR continue to be operational.
Services Australia (Medicare) have set 13 March 2022 as the expiry date for NASH certificates that are used in pharmacy today. Before then, you need to:
Step 1: Download your new NASH Certificate from PRODA
Download your NASH Certificate from PRODA and save it in either:
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Downloads folder on your in Fred Connect PC
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Fred Main PC at C:\FredHealth\NuSysLib\Certificates\Downloads
Other resources from Australian Digital Health Agency (ADHA) to help you with this step:
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Steps to renew your NASH PKI certificate for Healthcare Providers (4 minute video)
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Renewing your NASH PKI Certificate (PDF guide)
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Act now to renew your NASH PKI for Pharmacy (webinar sessions)
Step 2: Import the NASH certificate
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On the Fred Connect PC, open Fred Connect.
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On the Status tab, click Certificate Manger.
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Browse to and select the NASH Certificate you previously downloaded, and then click Open.
Other resources from Fred to help you with this step:
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Update Certificates in Fred Connect (video tutorial)
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NASH Certificate (help topic)
Support
For assistance with your NASH certificate, contact Services Australia on 1800 700 199 (Option 1).
The Fred Helpdesk can assist with any errors related to Fred Dispense or Fred Connect.
Due to a late change in Fred Connect, some pharmacies may be able to continue operating on their existing certificates. To ensure every pharmacy remains operational, Fred Helpdesk will prioritise those customers who will be at risk of discontinuation of services. Therefore wait times for NASH certificate callbacks may vary.
Canberra Script and Fred Dispense for ACT Pharmacies
The ACT’s real time prescription monitoring system, Canberra Script, will be available from 24 February 2022. It provides eligible health practitioners information that may assist with clinical decisions on the safe and effective use of monitored medicines. For more information, refer to the Canberra Script website.
Get Started with Canberra Script
Step 1: Register
Australian Capital Territory pharmacies must first register with ACT Health .
Step 2: Activate
Once the registration process is complete, activate Real Time Prescription Monitoring (RTPM) in Fred Dispense.
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Select Setup > eHealth Configuration > RTPM Configuration.
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Select the Activate Real Time Prescription Monitoring checkbox.
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Click Save.
Step 3: Dispense
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When you dispense S8 or ACT monitored medicines, you may be prompted to enter the patient's Date of Birth. If the selected patient’s date of birth is already recorded, you will not be prompted. See Providing Date of Birth when Dispensing S8 Drugs for details.
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Canberra Script returns a notification when you navigate to the Pharmacist initials field. See RTPM notifications when dispensing.
For more information, refer to Real Time Prescription Monitoring (RTPM) and Fred Dispense.
This Month's PBS Changes
For the full Schedule of Pharmaceutical Benefits, go to the PBS website at http://www.pbs.gov.au/ where you can search the schedule by drug name.
For your convenience, we've also uploaded a printable summary of this month's important PBS changes to this site.
For Highly Specialised Drugs (HSD) items (CAR and non-CAR), please refer to the Schedule of Pharmaceutical Benefits as well as Services Australia to confirm whether the PBS item code for a HSD is eligible to be dispensed and claimed by your pharmacy type.