myPak for Fred Dispense Plus

myPak Solutions

The myPak integration for Fred Dispense Plus enables connectivity with myPak Solutions software and databases. It is also associated with the brands/solutions myPak, Medico Pak, PractiCare, and Alpaca.

The Integration

  • Does:
    • Requires access to patient-sensitive data
    • Includes a user-facing interface within Fred Dispense Plus
    • Utilises real-time data integration points.
  • Does not:

    • Does not use script queuing capabilities, specifically in situations with low virtual pill balances in Fred Dispense Plus.

  • When enabled, sensitive information is made available by Fred and through Fred Dispense Plus to myPak without any user actions via Cloud API's.

  • To request and/or authorise Fred to facilitate access to Fred Dispense Plus data, navigate to https://fred.au/sda and complete the online form. This same form can be used in requesting Termination or Reset of credentials.

Integration Features

  • Regular (hourly) extraction of data from Fred Dispense Plus:

    • Facilities

    • Patients within Facilities

    • Scripts of Patients within Facilities

      • 12 months for initial load

    • Prescribers

  • Real-time integration is included for:

    • Medications

    • Scripts

    • Patients

Authorisation

The myPak for Fred Dispense Plus integration requires authorisation provided as follows:

  • Time period: Forever (until notified of end)

  • Data is: Personally Identifiable

Upon authorisation from the pharmacy being received and validated, Fred notifies mypak that the integration is ready to proceed and provides credentials that facilitate store data access; this includes identifying information as provided within the authorisation form. Customers receive a notification to advise of completion by Fred.

Privacy

MyPak's privacy policy can be found at https://mypaksolutions.com.au/privacy-policy/

Cloud API: Medication Management (Hourly)

Bulk extraction of data occurs via Cloud API, where identifiable sensitive data related to Patients and Scripts is initiated by off-premise processes. Data returned by the Medication Management API is returned to the cloud services utilised by myPak using secured methods. The data extracted is utilised where required in databases associated with solutions provided by myPak.

Initial extraction involves the collection of data for all Patients within a Facility, including their Scripts. Subsequent (hourly) extractions collect data that is new and/or edited for the same or new patients.

Script data for Patients, where newly created or edited, for the preceding 8 weeks are extracted as part of the initial load.

AppBar (Real-time)

The following events and operations are used by myPak AppBar app and include identifying information related to Medications, Patients and Scripts. The events utilised include data related to Facilities, Prescribers and Workers though these elements are not utilised in delivery of the integration. This information is used in providing awareness of new and edited scripts beyond the initial information extracted via Cloud API described below.

As events occur

When requested (by the app)

New Script

Open browser panel

Script Edit

 

Script Completed

  

Script Date Changed

  

Script Owing Changed

 

Script Repeat Changed

 

Script Canceled

 

Patient information

 

Support and Scope

  • myPak Solutions oversees the deployment, setup, and continuous upkeep. The integration doesn't mandate additional configuration from Fred.

  • For any post-installation needs or troubleshooting, Fred's team is at your service. Please reach out at help@fred.com.au.

  • While Fred's support team caters to integration-related queries, myPak Solutions addresses all other concerns.

Support Contact Points

Phone: 1800 812 649

Email: support@mypaksolutions.com.au

Related Topics

Cloud API: Medication Management

AppBar