GoShare Healthcare Opioid Safety Toolkit

GoShare Healthcare

Healthily’s GoShare Healthcare is a customisable patient education platform, which enables the efficient and measurable sharing of health resources, tailored to patients’ information needs. GoShare delivers health information by electronic means as a follow-up to dispensing and/or patient counselling activated via Fred Dispense Plus. It means your patients can easily access relevant information at a time convenient to them.

Delivered immediately via SMS or email via the Fred Dispense Plus AppBar, the Healthily GoShare message is branded with your pharmacy name and provides a URL link to the health information.

Information

As at October 2024, GoShare is being used to facilitate a national Opioid Safety Toolkit project.

Fred IT and Healthily’s involvement leverages technological solutions to provide consumers with direct access to this Toolkit at the time of opioid supply.
Once a pharmacy is activated for GoShare, and has added the GoShare Opioid Safety Toolkit App to their Fred Dispense Plus AppBar, GoShare will enable automatic sending of SMSs to patients linking them to the Opioid Safety Toolkit when a patient is dispensed an opioid medicine.
The Opioid Safety Toolkit aims to empower consumers with knowledge and resources to support safer and effective use of prescription opioids.
The Toolkit has been co-designed with consumers and medical experts through a comprehensive co-design process.
The Toolkit is being made widely accessible through a national dissemination strategy through key consumer organisations and via Australian community pharmacies.
The project is funded by the Department of Health and Aged Care and is a collaboration between Monash University, the Burnet Institute, the Pharmaceutical Society of Australia and Painaustralia.
There is no cost to pharmacies for the SMS messaging under the Opioid Safety Toolkit project. SMS charges are covered by the project grant.

Set-up

The Pharmaceutical Society of Australia will coordinate pharmacies’ enrolment and consent to participate in the project, and inform Fred IT and Healthily GoShare. Complete an Expression of Interest via the PSA website.
Healthily GoShare will activate each pharmacy for GoShare and advise each pharmacy via email about the GoShare Opioid Safety Toolkit app and how to add the app to the Fred Dispense Plus AppBar. This includes a second email for the pharmacy to set-up their GoShare account to access their GoShare dashboard.
Once a GoShare account is set-up by the pharmacy, this gives access to the GoShare dashboard which provides the pharmacy its own statistics on SMS sends and open rates.

A pharmacy does not need to establish a GoShare account for the SMSs to send, only to access their dashboard.
The GoShare Opioid Safety Toolkit can be added to the pharmacy’s Fred Dispense Plus AppBar in the usual manner for adding Apps to the AppBar.
1. Click the Settings cog in bottom right corner of the Fred Dispense Plus screen to open the AppBar Manager.
2. Click on the Add button to add the GoShare Opioid Safety Toolkit to your AppBar.
  
  For more information about Fred Dispense Plus Apps, AppBar and AppStore, see Manage your apps.
Once a pharmacy is activated for GoShare (by Healthily) AND the GoShare Opioid Safety Toolkit App is added to the AppBar, Opioid Safety Toolkit SMSs will automatically start sending to any patient dispensed a target opioid.

For the project, ‘target’ opioids included all opioid medicines EXCEPT low dose codeine e.g. Panadeine®; opioids primarily for anaesthesia e.g. remifentanil; opioids specific for palliative care e.g. fentanyl lozenge; opioid dependence treatments e.g. buprenorphine modified release injection. These are NOT included.

For a list of project opioids vs non-project opioids, download the Opioid List spreadsheet.
- Opioids in BLACK font are target opioids included in the project. (SMS will be sent).
- Opioids in RED font are not included (SMS will NOT be sent).