SureMed X for Fred Dispense Plus

Omnicell

The SureMed X integration for Fred Dispense Plus enables connectivity with the SureMed X software provided by Omnicell.

The integration:

  • Does:
    • Utilise NXTQ capabilities
    • Require access to patient sensitive data
  • Does Not:
    • Include a user facing interface within Fred Dispense Plus
    • Utilise real-time data integration points.

https://www.omnicell.com.au/products/suremed-x

  • When enabled, sensitive information is made available by Fred and through Fred Dispense Plus to Omnicell without any user actions via Cloud APIs.
  • To request and/or authorise Fred to facilitate access to Fred Dispense Plus data, navigate to https://fred.au/sda and complete the online form. This same form can be used in requesting the termination or reset of credentials.

Integration Features

  • Regular (hourly) extraction of data from Fred Dispense Plus:
    • Patients (Where in a Facility)
    • Scripts (Where Patient is in a Facility)
  • Real-time integration is included for:
    • NXTQ

Authorisation

The SureMed X forFred Dispense Plus integration requires authorisation provided as follows:

  • Time period: Forever (until notified of end)
  • Data is: Personally Identifiable

Upon authorisation from the pharmacy being received and validated, Fred notifies Omnicell that the integration is ready to proceed and provides credentials that facilitate store data access; this includes identifying information as provided within the authorisation form. Customers receive a notification to advise of completion by Fred.

Privacy

Omnicell privacy policy can be found at https://www.omnicell.com.au/privacy-policy

Cloud API: Medication Management (Hourly)

Bulk extraction of data occurs via Cloud API, where identifiable sensitive data related to Patients and Scripts is initiated by off-premise processes. Data returned by the Medication Management API is returned to the cloud services utilised by Omnicell using secured methods. The data extracted is utilised where required in databases associated with solutions provided by Omnicell for SureMed X.

Initial extraction involves collection of data for all Patients within a Facility including their Scripts. Subsequent (hourly) extractions collect data that is new and/or edited for same or new patients.

Script data for Patients, where newly created or edited, for the preceding 8 weeks are extracted as part of initial load.

NXTQ

NXTQ is used a part of the SureMed X integration.

Support and Scope

Omnicell resources are responsible for processes required for initial setup, configuration and ongoing maintenance required for the SureMed X software. The NXTQ app is required for this integration to function. Where the integration is being implemented during deployment of Fred Dispense Plus deployment teams will configure as part of initial setup. Where the integration is being installed at a later date assistance from Fred will be required; contact help@fred.com.au to have this work scheduled.

Upon authorisation from the pharmacy being received and validated, Fred notifies Omnicell that the integration is ready to proceed and provides credentials that facilitate store data access. Customers receive a notification to advise of completion by Fred.

The Fred Help team are available to provide mutual customers with assistance that relates toFred Dispense Plus operations use, the NXTQ app and any troubleshooting associated with the integration methods provided by Fred. This does not extend to third party transformation of and/or receipt of data provided by the integration methods, which should be raised with the Omnicell Support Contact Points (see below).

Support Contact Points

The Omnicell team provides support related to SureMed X integration with Fred Dispense Plus. They are contactable via:

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