Ordering FAQ

The Suggest My Ordering Procedure table can help you find the instructions that match how your store prefers to create orders and receive stock.

For details, see Out of stocks.

When you attempt to commit (or close) an invoice, Fred Office Plus performs the following checks:

• 1. All lines must be balanced; that is, the Invoiced Qty must equal the Received Qty plus the RFC Qty (returned-for-credit quantity) for each item.
• 2. The variation must be within allowable limits (indicated with a green tick).

If one or both of these criteria are not met, Fred Office Plus will not allow you to commit the invoice.

Yes. To do this, you can enter the discount as a negative dollar value in the Other Costs field.

The discount must be entered as a dollar value, not as a percentage.

Items whose cost price has changed will automatically be flagged for pricing review; however, you can right-click at any time and choose to send an item manually to the same Invoice Pricing Review or to the Ad-hoc Pricing Review.

There is an option (Tools menu > Order > Options) that will prevent zero-priced items from automatically being sent to Pricing Review.

Set up a label template for items based on their Stock on Hand quantity (Tools menu> Item> Labels). Items using this label template will then automatically have a label queue created based on the quantity received when the invoice is committed.

To send items to the label queue from a Fred Mobility device, use the Fred Mobility > General menu.

To send an item to the label queue in Fred Office Plus, right-click the item, then select Quick Actions.

Label queues are automatically created when:

• An invoice is committed, and the items on the invoice have a label template set that is based on their Stock on Hand quantity.
• A Pricing Review is committed.