Ordering FAQ
Answers to the most frequently-asked Fred Office Plus ordering questions.
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The Suggest My Ordering Procedure table can help you find the instructions that match how your store prefers to create orders and receive stock.
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For details, see Out of stocks.
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When you attempt to commit (or close) an invoice, Fred Office Plus performs the following checks:
- 1. All lines must be balanced; that is, the Invoiced Qty must equal the Received Qty plus the RFC Qty (returned-for-credit quantity) for each item.
- 2. The variation must be within allowable limits (indicated with a green tick).
If one or both of these criteria are not met, Fred Office Plus will not allow you to commit the invoice.
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Yes. To do this, you can enter the discount as a negative dollar value in the Other Costs field.
The discount must be entered as a dollar value, not as a percentage.
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Items whose cost price has changed will automatically be flagged for pricing review; however, you can right-click at any time and choose to send an item manually to the same Invoice Pricing Review or to the Ad-hoc Pricing Review.
There is an option (Tools menu > Order > Options) that will prevent zero-priced items from automatically being sent to Pricing Review.
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Set up a label template for items based on their Stock on Hand quantity (Tools menu> Item> Labels). Items using this label template will then automatically have a label queue created based on the quantity received when the invoice is committed.
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To send items to the label queue from a Fred Mobility device, use the Fred Mobility > General menu.
To send an item to the label queue in Fred Office Plus, right-click the item, then select Quick Actions.
Label queues are automatically created when:
- An invoice is committed, and the items on the invoice have a label template set that is based on their Stock on Hand quantity.
- A Pricing Review is committed.