June 2024

News

In this issue

What's New in Fred Dispense

Disable/re-enable ePrescription

You may need to disable an electronic script—for example, if the patient is a doctor shopper and you want to reduce the clinical safety risk.

A new option has been added to the Activities menu to disable or enable an ePrescription. You can only disable an ePrescription if its state is Active.

For more information, see Disable or re-enable an ePrescription.

Delete a basket from Queue in Embedded MedView Flow

You can now delete baskets in the embedded MedView Flow.

  1. Click the trash icon to delete a basket.

    You will be prompted to confirm the deletion.

  2. Click Yes to confirm.

View a note in an Embedded MedView Flow basket

You can now view basket notes in the embedded MedView Flow.

If a note was created for a basket in MedView Flow, then a note icon will display in the embedded view in Fred Dispense.

  1. Click the note icon to see the text of the note.

    The MVF Basket Note displays.

  2. Once you’ve read the note, click Ok to dismiss it.

End of financial year and stocktaking help

It's nearly time for End of Financial Year Reporting and Stocktaking. To assist you with these processes, refer to the following Fred Office Plus resources:

Important reminder for department stocktakes

If you plan to do a department stocktake, make sure that all product items are assigned to a department. Otherwise, items will be missing from your stock count.

UPGRADE TO THE NEW FRED MOBILITY

Now on an advanced Android platform with a familiar and modern interface, navigation and workflow.

Find out more

Contact your local Fred representative or sales@fred.com.au

Contacting Fred Help

Your Fred Help Portal provides enhanced access to assistance – how and when you need it.

  • Log request for help, track and update your help request tickets

  • Search the knowledge base

  • Live Chat with Fred Customer Service Consultants

For phone enquiries, the Fred Helpdesk number is 1300 731 888.

See also Customer Support.

This Month's PBS Changes

For the full Schedule of Pharmaceutical Benefits, go to the PBS website at http://www.pbs.gov.au/ where you can search the schedule by drug name.

For your convenience, we've also uploaded a printable summary of this month's important PBS changes to this site.

For Highly Specialised Drugs (HSD) items (CAR and non-CAR), please refer to the Schedule of Pharmaceutical Benefits as well as Services Australia to confirm whether the PBS item code for a HSD is eligible to be dispensed and claimed by your pharmacy type.

Running the monthly update for Fred Dispense

VIEW THE update procedure