October 2023
News
In this issue
| 2023 National Customer Experience survey |
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| What's New in Fred Dispense |
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| AJP | The search for security |
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| Changing Approval Number? |
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| Reminder: Services Australia PRODA B2B Device expiry |
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| This Month's PBS Changes |
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2023 National Customer Experience survey
The confidential survey will take approximately 5 minutes to complete and is designed to capture what is most important to you and your business when working with our products and services.
Start the 2023 National Customer Experience Survey
As our thank you for completing the survey we are offering a chance to Win a $500 Visa Gift Card.
What's New in Fred Dispense
List Drugs - Multiple Prices Set
Improvements have been made to the List Drugs screen to make it more obvious if multiple quantity pricing is set for a drug.
Previously multiple pricing was indicated with a blue ellipsis (…) button.
Now multiple quantity pricing also includes the text 'Multiple Prices Set'.
In addition, the Multiple Quantity Pricing popup has now been enhanced to display green ticks if a price has been stored for a nominated quantity.
For example this ELE1 has a quantity 1 price of 10.50. Accessing the multi prices screen will display suggested calculated prices for all of the currently stored NHS quantities. The value displayed is an increasing total based of the currently stored quantity 1 price.
If you would like to save the suggested values, select OK. Alternatively, you can enter custom values.
Once a value has been saved, there will be a green tick.
See the following example where custom prices have been successfully saved shown with the green tick.
The prices are only applicable for "under copay" NHS prescriptions.
AJP | The search for security
The continuing digitisation of most aspects of pharmacy is leading to exponential growth in the risk of cyber attacks and data breaches. What can pharmacies do? Chris Brooker investigates
Fred can help you with any questions or concerns regarding cyber security in your pharmacy. Contact your Fred representative or reach us at sales@fred.com.au or 1800 888 828.
Changing Approval Number?
To avoid any interruption in trading at full capacity, it is important you give us plenty of advanced notice.
We have prepared this quick guide to Changing Approval Number for current and new owners to ensure a smooth business transition.
Reminder: Services Australia PRODA B2B Device expiry
To avoid disruption to your Services Australia PBS Online claiming, you’ll need to extend your B2B Device in your PRODA account before it expires.
You’ll need to extend your B2B device with PRODA at least every 6 months.
Fred Dispense will warn you of the impending expiry at the following time intervals:
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30 days from expiry
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14 days from expiry
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Every day from 7 days to the expiry day.
For more information on how to do this, refer to: Managing B2B Devices in PRODA - PRODA (Provider Digital Access) on the Services Australia website or call Services Australia on 1800 700 199.
This Month's PBS Changes
For the full Schedule of Pharmaceutical Benefits, go to the PBS website at http://www.pbs.gov.au/ where you can search the schedule by drug name.
For your convenience, we've also uploaded a printable summary of this month's important PBS changes to this site.
For Highly Specialised Drugs (HSD) items (CAR and non-CAR), please refer to the Schedule of Pharmaceutical Benefits as well as Services Australia to confirm whether the PBS item code for a HSD is eligible to be dispensed and claimed by your pharmacy type.