March 2023

News

In this issue

We hope to see you at APP2023 on 24-27 March!

Visit stands 125-128 to catch up with the Fred & eRx/MedView teams and learn more about:

  • Patient initiated live chat direct to your pharmacy queue

  • Your new customer support service including the Fred Customer Portal

  • Streamlining electronic prescriptions for your pharmacy and patients

  • Privacy and security of your business and patient data

Business Session Thu 23 March 2.00pm, Arena 1A

  • ‘Your pharmacy’s risk of cyber-attack is real, and the consequences are significant. Are you doing enough to prevent a disaster?’

  • Fred’s Paul Naismith and Andrew McManus joined by special guest Clive Reeves, Deputy Chief Information Security Officer, Telstra

Changing Approval Number?

To avoid any interruption in trading at full capacity, it is important you give us plenty of advanced notice.

We have prepared this quick guide to Changing Approval Number for current and new owners to ensure a smooth business transition.

Reminder: Services Australia PRODA B2B Device expiry

To avoid disruption to your Services Australia PBS Online claiming, you’ll need to extend your B2B Device in your PRODA account before it expires.

You’ll need to extend your B2B device with PRODA at least every 6 months.

Fred Dispense will warn you of the impending expiry at the following time intervals:

  • 30 days from expiry

  • 14 days from expiry

  • Every day from 7 days to the expiry day.

For more information on how to do this, refer to: Managing B2B Devices in PRODA - PRODA (Provider Digital Access) on the Services Australia website or call Services Australia on 1800 700 199.

This Month's PBS Changes

For the full Schedule of Pharmaceutical Benefits, go to the PBS website at http://www.pbs.gov.au/ where you can search the schedule by drug name.

For your convenience, we've also uploaded a printable summary of this month's important PBS changes to this site.

For Highly Specialised Drugs (HSD) items (CAR and non-CAR), please refer to the Schedule of Pharmaceutical Benefits as well as Services Australia to confirm whether the PBS item code for a HSD is eligible to be dispensed and claimed by your pharmacy type.

Running the monthly update for Fred Dispense

Download the update procedure Checklist