December 2020
News
In this issue
| What's New in Fred Dispense? |
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| Your ePrescription Questions Answered |
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| An Update From Paul |
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| Cybersecurity for Community Pharmacy Podcast |
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| Fred Help Christmas and New Year Hours |
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| Coming Soon: New Fred Office Online Help |
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| This Month's PBS Changes |
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What's New in Fred Dispense?
Script Image
This release of Fred Dispense includes a new eScript View that enables you to see a preview of an electronic script that you have pushed through to Fred Dispense from MedView Flow.
For compliance purposes, continue to refer to the script image in MedView Flow when dispensing.
Script View is available while dispensing new scripts. In a future release, you will also be able to see the Script View during edits of scripts.
To view more information about the script, press CTRL + Right Arrow. Each time you press CTRL + Right Arrow, the eScript View will cycle through three different views.
To turn off eScript View on a terminal
- Select Setup > eHealth Configuration > Electronic Prescribing Configuration.
-
Clear the Display Script Information checkbox.
For more information, see eScript View
Schedule 8 scripts cannot be dispensed if older than 6 months
Schedule 8 scripts are valid for 6 months. Due to regulatory requirements, Fred Dispense will no longer allow S8 scripts older than 6 months to be dispensed. If you try to dispense an S8 script over 6 months old, you will see a message like the one below.
Adobe Flash Player Popup
If you see a popup asking if you want to uninstall Flash Player, click Remind Me Later.
Do NOT click Uninstall.
Adobe Flash Player is a component that is needed to view or print drug information using CMI. Adobe will be discontinuing support for Flash Player at the end of the year.
A newer version of CMI that is not reliant on Adobe Flash Player will be provided early next year.
Your ePrescription Questions Answered
We received some great questions post our 'Beyond the Token' webinar regarding ePrescriptions and specifically the upcoming MySL. These have been collated and added to our ePrescriptions Webinar Questions page, which will continue to evolve as learnings are identified through the rollout and advancement of ePrescriptions nationally.
An Update From Paul
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Upcoming ePrescription features in Dispense
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Fred NXT Dispense phased rollout begins
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MedView Flow Mobile available now
Cybersecurity for Community Pharmacy Podcast
Pharmacy Guild of Australia
As more services move to the cloud and the health sector is increasingly dependent on the internet, the obligation to protect health data is critical. Unfortunately, that data has value to cybercriminals who are every second of every day looking for vulnerabilities to exploit. Fred's Andrew McManus and Adam Smallhorn from Commonwealth Bank of Australia discuss cybersecurity risks & issues and some of the actions you can take to protect your business.
Fred Help Christmas and New Year Hours
Fred Help will be available on 1300 731 888 during Christmas and New Year.
We suggest that you print out this calendar and display it prominently in your dispensary during the festive season. This will ensure that all of your staff are aware of the hours they can contact us, should they require support.
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DATE |
FRED HELP OFFICE HOURS (AEDT) |
|---|---|
|
Thursday 24 December 2020 (Christmas Eve) |
8:30 AM – 9:00 PM |
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Friday 25 December 2020 (Christmas Day) |
8:30 AM – 5:00 PM (Emergencies Only) |
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Saturday 26 December 2020 (Boxing Day) |
8:30 AM – 5:00 PM |
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Sunday 27 December 2020 |
8:30 AM – 5:00 PM |
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Monday 28 December 2020 (Public Holiday) |
8:30 AM – 5:00 PM |
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Tuesday 29 December 2020 |
8:30 AM – 9:00 PM |
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Wednesday 30 December 2020 |
8:30 AM – 9:00 PM |
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Thursday 31 December 2020 (New Year's Eve) |
8:30 AM – 9:00 PM |
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Friday 1 January 2021 (New Year's Day) |
8:30 AM – 5:00 PM |
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Saturday 2 January 2021 |
8:30 AM – 5:00 PM |
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Sunday 3rd January 2021 |
8:30 AM – 5:00 PM |
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From Monday 4th January 2021 |
Normal support hours Weekdays: 8:30 AM – 9:00 PM Weekends: 8:30 AM – 5:00 PM |
Coming Soon: New Fred Office Online Help
As part of the plan to retire the Fred Help Centre, a new Fred Office Online Help site is being developed.
Once it is launched, the new site will include help for:
- Fred Office
- Fred POS Tills
- Fred Mobility
More information will be available in the January 2021 Fred Dispense Newsletter.
This Month's PBS Changes
For the full Schedule of Pharmaceutical Benefits, go to the PBS website at http://www.pbs.gov.au/ where you can search the schedule by drug name.
For your convenience, we've also uploaded a printable summary of this month's important PBS changes to this site:
Please note that the Government provides this information under embargo to Fred IT Group to enable next month’s PBS changes to be incorporated into your drug file. We have provided this information in this newsletter to prepare you for the changes, maximising patient availability/access and enabling you to adjust your stock accordingly. A condition of the embargo and in the interests of the quality use of medicines is that the information must not be released to the public or otherwise distributed prior to 1 December 2020.
For Highly Specialised Drugs (HSD) items (CAR and non-CAR), please refer to the Schedule of Pharmaceutical Benefits as well as Services Australia to confirm whether the PBS item code for a HSD is eligible to be dispensed and claimed by your pharmacy type.