December 2016
News
In this issue
| Fred Help Christmas and New Year Hours |
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| TGA advice on non-aspirin NSAIDs and risk of miscarriage |
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| ScriptMAP is back in Fred Dispense |
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| Malicious emails are on the rise |
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| Improvement on Aldara Cream Pump Pack descriptions (for private listings) |
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| Tip for Drug Selection – Bi ELIGARD CP packs |
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| Changing Approval Number? |
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| Fred Help Centre featured articles and documents |
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| MedView: Bridging the gap between acute and community care |
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| PBS Changes effective December 2016 |
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Fred Help Christmas and New Year Hours
Fred Help will be available on 1300 731 888 during Christmas and New Year.
We suggest that you print out this calendar and display it prominently in your dispensary during the festive season. This will ensure that all of your staff are aware of the hours they can contact us, should they require support.
| DATE | FRED HELP OFFICE HOURS (AEDT) |
|---|---|
| Saturday 24 December 2016 (Christmas Eve) | 8:30 AM – 5:00 PM |
| Sunday 25 December 2016 (Christmas Day) | Closed |
| Monday 26 December 2016 (Boxing Day) | 8:30 AM – 5:00 PM |
| Tuesday 27 December 2016 | 8:30 AM – 5:00 PM |
| Wednesday 28 December 2016 | 8:30 AM – 9:00 PM |
| Thursday 29 December 2016 | 8:30 AM – 9:00 PM |
| Friday 30 December 2016 | 8:30 AM – 9:00 PM |
| Saturday 31 December 2016 (New Year's Eve) | 8:30 AM – 5:00 PM |
| Sunday 1 January 2017 (New Year's Day) | 8:30 AM – 5:00 PM |
| Monday 2 January 2017 (New Year's Day public holiday observed) | 8:30 AM – 5:00 PM |
| From Tuesday 3 January 2017 |
Normal support hours Weekdays: 8:30 AM – 9:00 PM Weekends: 8:30 AM – 5:00 PM |
TGA advice on non-aspirin NSAIDs and risk of miscarriage
In light of recent TGA advice to health professionals regarding the increased risk of miscarriage associated with the use of non-aspirin NSAIDs, especially if taken close to the time of conception, we have included a new warning in the Drug Details area to remind users when dispensing these types of medications.
For further details of the TGA’s review, please refer to the TGA website: https://www.tga.gov.au/alert/non-steroidal-anti-inflammatory-drugs-nsaids-review
ScriptMAP is back in Fred Dispense
ScriptMAP functionality has returned to your Fred Dispense solution with the application of the Fred Connect and Fred Dispense 1 December 2016 release. It has been updated from the previous ScriptMAP version to reflect the 6CPA PBS reform up to 2020.
Run a ScriptMAP report
- From the Activities ,menu, select ScriptMAP Generation. Or, on your keyboard, press [Alt+A], then the [Up arrow].
- On the ScriptMAP window, enter the appropriate Phone Number and E-Mail address, and set the Months to Generate to 12 to generate a report for the previous 12 complete months. For example, a report run on 15 Dec 2016 will contain data from 1 Dec 2015 to 30 Nov 2016.
- To run the report and send it to the Guild, click Generate & Send.
For details about the fees that apply for using ScriptMAP, contact the Pharmacy Guild.
Malicious emails are on the rise
What might malicious emails look like?
Malicious emails are disguised as seemingly innocent day-to-day notifications about:
- Parcel delivery details
- Email account closures
- Banking information
- Requests for help
- Traffic infringement notices
- Unsolicited resumes
- Delayed instant messages
Scams: Some malicious emails are scams that attempt to fraudulently acquire personal information from you (such as your account password or credit card information) – known as phishing scams.
Viruses: Other emails contain viruses that will be stopped by your antivirus software. Ensure that you have the most up-to-date antivirus software running on your PCs. To find out more, speak to your Fred account manager at 1800 888 828.
How would I know if a seemingly-innocent email contains a virus? What can I do to avoid scams and virus infection? What do I do if I suspect my computer is infected?
Read the full quick reference guide: Identify and Avoid Malicious Emails
Improvement on Aldara Cream Pump Pack descriptions (for private listings)
Minor adjustments have been made to the private listings of Aldara Cream 5% pump pack in order to improve how they appear on the main dispense label once printed. Below are how these items will appear during drug selection from December 2016 (options “a” and “b”):
Tip for Drug Selection – Bi ELIGARD CP packs
The following new PBS items have been added, effective 1 December 2016:
Due to other products having similar descriptions in the system, the best way to search for these products by their brand name is by typing in one of the following:
- BI[space]
- BI[space]ELIG
Searching using BI[space]ELI will yield Bisolvon Chesty Elixir 250ml.
Changing Approval Number?
To avoid any interruption in trading at full capacity, it is important you give us plenty of advanced notice.
We have prepared this quick guide to Changing Approval Number for current and new owners to ensure a smooth business transition.
Fred Help Centre featured articles and documents
Continued dispensing
Introduced in October 2013 as part of the 5CPA, Continued Dispensing allows pharmacists to supply an eligible medicine to a patient without a prescription when there is an immediate need for that medicine, provided that the following conditions are met:
- The medicine has been previously prescribed to that patient; therapy is stable; and there has been prior clinical review by the prescriber that supports continuation of the medicine.
- The medicine is safe and appropriate for the consumer.
Medicines currently eligible for continued dispensing are standard PBS packs of HMG-CoA reductase inhibitors (statins) and oral contraceptives. A patient is allowed only one Continued Dispensing supply per year.
Continued Dispensing is currently allowed in all states and territories, except Queensland.
To find out how to dispense a Continued Dispensing supply in Fred, go to https://help.fredhealth.com.au/media/p/10000.aspx
MedView: Bridging the gap between acute and community care
One of the key problems facing Australian healthcare professionals continues to be the lack of consolidated medications information and an inability to easily share information between health professionals. When patients move between community care and hospital and aged care, the absence of good-quality and up-to-date clinical data can contribute to these interactions becoming high-risk, resulting in medication misadventures and unnecessary hospital readmissions.
PBS Changes effective December 2016
For your convenience, this newsletter includes a summary of this month's important PBS changes.
For the full Schedule of Pharmaceutical Benefits, go to the PBS website at http://www.pbs.gov.au/ where you can search the schedule by drug name.