August 2016

News

In this issue

PDL Warning — Fentanyl form types NOT substitutable

PDL has issued a warning regarding Fentanyl oral preparations including:

  • Abstral Sublingual Tablets
  • Actiq Lozenges
  • Fentora Orally Disintegrating Tablets

These products are NOT bioequivalent and should NOT be substituted for each other. The substitution of any oral Fentanyl product for any other oral Fentanyl product may result in fatal overdose.

The product must be re-titrated from the recommended starting dose for each individual Fentanyl product.

Please check the prescription carefully and ensure that the patient is supplied with the formulation as prescribed.

Refer to each product’s Product Information for more details.

Malicious emails are on the rise

What might malicious emails look like?

Malicious emails are disguised as seemingly innocent day-to-day notifications about:

  • parcel delivery details
  • email account closures
  • banking information
  • requests for help
  • traffic infringement notices
  • unsolicited resumes
  • delayed instant messages

Scams: Some malicious emails are scams that attempt to fraudulently acquire personal information from you (such as your account password or credit card information) – known as phishing scams.

Viruses: Other emails contain viruses that will be stopped by your Anti-Virus software. Ensure that you have the most up-to-date anti-virus running on your PCs. Speak to your Fred account manager to find out more on 1800 888 828.

How would I know if a seemingly innocent email contains a virus? What can you do to prevent scams/virus infection? What to do I do if my computer is infected?

Read the full quick reference guide: Identify and Avoid Malicious Emails

Back up your valuable data

Are you prepared in the case of fire, theft or hardware failure?

It is advisable that you backup all important business data (including Fred Dispense) on a daily basis, as accurate data recovery is only possible from a backup. Any backup older than one day would necessitate re-entering weeks of data by hand, in the event of a system failure.

The following directories must be included in your daily backup:

  • C:\FredHealth\NuSysLib
  • C:\FredHealth\Fred
  • C:\Program Files (x86)\Comm Server
  • C:\Program Files (x86)\PBS Online

The following folders are not critical, but are recommended:

  • C:\CPI
  • C:\Program Files (x86)\eRx

Monthly backup

A backup must be performed before running the Fred Dispense Monthly update. The pre-update backup takes a copy of the Fred Dispense data and programs before you upgrade to a later version. It is recommended that this backup is taken away from the pharmacy and stored off-site.

It is recommended that you perform the backup after receiving the update notification email or before running Step 3 for the program update.

Fred Backup

Fred Backup offers a safe and secure backup service for your valuable data including in store and optional offsite storage. The Fred Backup Service offers you peace of mind, so that if something does go wrong, you are protected with an up to date copy of your data.

Find out more about Fred Backup ...

Changing Approval Number?

To avoid any interruption in trading at full capacity, it is important you give us plenty of advanced notice.

We have prepared this quick guide to Changing Approval Number for current and new owners to ensure a smooth business transition.

Fred Help Centre featured articles and documents

Medication Chart Dispensing

Eligible pharmacies who service residential aged care facilities can dispense medicines from a patient’s medication chart, instead of seeking individual prescriptions from a general practitioner for each item.

https://help.fredhealth.com.au/media/p/8737.aspx

MedView Medicines Workspace – Bridging the gap between acute and community care

One of the key problems facing Australian health care professionals continues to be the lack of consolidated medications information and an inability to easily share information between health professionals. When patients move between community care and hospital and aged care, the absence of good quality and up to date clinical data can contribute to these interactions becoming high risk, resulting in medication misadventures and unnecessary hospital readmissions.

Read the full article ...

Pharmacy WA Forum 2016

18-19 Aug 2016, Crown, Perth

Located at a new larger venue due to the unprecedented success of last year’s event the Pharmacy WA Forum 2016 provides a timely opportunity to reflect on the 6CPA agreement.

Networking sessions will remain an integral part of the Forum’s interactive format in 2016, with a focus on how to best leverage fee-for-service opportunities. A showcase of successful fee-for-service operating models will be featured, assisting you in developing a viable, profitable service model suited to your business.

Visit the event's website ...

PBS Changes effective August 2016

For your convenience, this newsletter includes a summary of this month's important PBS changes.

For the full Schedule of Pharmaceutical Benefits, go to the PBS website at http://www.pbs.gov.au/ where you can search the schedule by drug name.

View the PBS Summary of Changes - August 2016

Running the monthly update for Fred Dispense

Download the update procedure