August 2016
News
In this issue
PDL Warning — Fentanyl form types NOT substitutable |
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Malicious emails are on the rise |
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Back up your valuable data |
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Changing Approval Number? |
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Fred Help Centre featured articles and documents |
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MedView Medicines Workspace – Bridging the gap between acute and community care |
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Pharmacy WA Forum 2016 |
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PBS Changes effective August 2016 |
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PDL Warning — Fentanyl form types NOT substitutable
PDL has issued a warning regarding Fentanyl oral preparations including:
- Abstral Sublingual Tablets
- Actiq Lozenges
- Fentora Orally Disintegrating Tablets
These products are NOT bioequivalent and should NOT be substituted for each other. The substitution of any oral Fentanyl product for any other oral Fentanyl product may result in fatal overdose.
The product must be re-titrated from the recommended starting dose for each individual Fentanyl product.
Please check the prescription carefully and ensure that the patient is supplied with the formulation as prescribed.
Refer to each product’s Product Information for more details.
Malicious emails are on the rise
What might malicious emails look like?
Malicious emails are disguised as seemingly innocent day-to-day notifications about:
- parcel delivery details
- email account closures
- banking information
- requests for help
- traffic infringement notices
- unsolicited resumes
- delayed instant messages
Scams: Some malicious emails are scams that attempt to fraudulently acquire personal information from you (such as your account password or credit card information) – known as phishing scams.
Viruses: Other emails contain viruses that will be stopped by your Anti-Virus software. Ensure that you have the most up-to-date anti-virus running on your PCs. Speak to your Fred account manager to find out more on 1800 888 828.
How would I know if a seemingly innocent email contains a virus? What can you do to prevent scams/virus infection? What to do I do if my computer is infected?
Read the full quick reference guide: Identify and Avoid Malicious Emails
Back up your valuable data
Are you prepared in the case of fire, theft or hardware failure?
It is advisable that you backup all important business data (including Fred Dispense) on a daily basis, as accurate data recovery is only possible from a backup. Any backup older than one day would necessitate re-entering weeks of data by hand, in the event of a system failure.
The following directories must be included in your daily backup:
- C:\FredHealth\NuSysLib
- C:\FredHealth\Fred
- C:\Program Files (x86)\Comm Server
- C:\Program Files (x86)\PBS Online
The following folders are not critical, but are recommended:
- C:\CPI
- C:\Program Files (x86)\eRx
Monthly backup
A backup must be performed before running the Fred Dispense Monthly update. The pre-update backup takes a copy of the Fred Dispense data and programs before you upgrade to a later version. It is recommended that this backup is taken away from the pharmacy and stored off-site.
It is recommended that you perform the backup after receiving the update notification email or before running Step 3 for the program update.
Fred Backup
Fred Backup offers a safe and secure backup service for your valuable data including in store and optional offsite storage. The Fred Backup Service offers you peace of mind, so that if something does go wrong, you are protected with an up to date copy of your data.
Find out more about Fred Backup ...
Changing Approval Number?
To avoid any interruption in trading at full capacity, it is important you give us plenty of advanced notice.
We have prepared this quick guide to Changing Approval Number for current and new owners to ensure a smooth business transition.
Fred Help Centre featured articles and documents
Medication Chart Dispensing
Eligible pharmacies who service residential aged care facilities can dispense medicines from a patient’s medication chart, instead of seeking individual prescriptions from a general practitioner for each item.
MedView Medicines Workspace – Bridging the gap between acute and community care
One of the key problems facing Australian health care professionals continues to be the lack of consolidated medications information and an inability to easily share information between health professionals. When patients move between community care and hospital and aged care, the absence of good quality and up to date clinical data can contribute to these interactions becoming high risk, resulting in medication misadventures and unnecessary hospital readmissions.
Pharmacy WA Forum 2016
18-19 Aug 2016, Crown, Perth
Located at a new larger venue due to the unprecedented success of last year’s event the Pharmacy WA Forum 2016 provides a timely opportunity to reflect on the 6CPA agreement.
Networking sessions will remain an integral part of the Forum’s interactive format in 2016, with a focus on how to best leverage fee-for-service opportunities. A showcase of successful fee-for-service operating models will be featured, assisting you in developing a viable, profitable service model suited to your business.
PBS Changes effective August 2016
For your convenience, this newsletter includes a summary of this month's important PBS changes.
For the full Schedule of Pharmaceutical Benefits, go to the PBS website at http://www.pbs.gov.au/ where you can search the schedule by drug name.