Where is my HI Service?

ePrescribing

To participate in ePrescribing, your pharmacy will need to be registered with the Health Identifier (HI) Service and have an allocated Healthcare Provider Identifier – Organisation (HPI-O).

To check if your HI-Service is installed

  1. In Fred Dispense Plus, press <F8> to open Patient Maintenance.

    If you can see the Individual Health Identifier, the HI Service is already configured.

If you already use My Health record (MyHR)

On the Main Dispense screen, the green indicator for MyHR (bottom right) indicates that access to view the patient's MyHR has been granted. By extension, this means that the HI Service is installed and working as expected.

HI Service helpdesk

Contact the HI Service helpdesk to enquire if your pharmacy is registered and has a HPI-O.

Phone: 1300 361 457