Fred Support for Fred NXT Integrations

Integrations

Ph: 1300 731 888

Select Option 2 for Fred NXT Support:

  • Select 1 for Pharmacy support.

    — or —

  • Select 2 for Head Office support.

Fred Support for Pharmacy

  • Monday to Friday: 8:30am – 9.00pm (EST)*
  • Saturday, Sunday and Public Holidays: 8:30am – 5.00pm (EST)
  • Email: helpdesk@fred.com.au

    • *A full range of services are available Monday to Friday: 8:30am – 5pm. Restricted services are available Monday to Friday: 5pm – 9pm, as well as Saturday, Sunday and Public Holidays.

Fred Support for Head Office

Service Level Agreement

Service Level Agreement Call Return Times apply during normal service hours — Monday to Friday: 8:30am – 5pm.