Close a return for credit (RFC)

This topic provides step-by-step instructions for closing a Return for Credit.

If the RFC has an existing credit note, you will need to delete the credit note first. To do this, click Open Credit Notes, then right-click the relevant credit note and select Delete Credit Note.

Close a Return for Credit

  1. Click Ordering, then Returns.
  2. Right-click the RFC you want to close, then select Close Return for Credit.

    3. A prompt is displayed asking you to confirm your decision.

  3. To close the RFC, click Yes.