Active accounts
A summary of the various operation you can perform on active accounts.
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OPTION 1:
- Go to Contacts, then select Accounts.
If using the buttons, the default setting is Charge Open.
- Click Show All.
- Right-click on the bottom grid line and select Count.
OPTION 2:
Open Account List report.
You will find this report under Reporting > System Reports > Customer Reports.
- Leave Credit selected in the Account Format filter.
- Leave Only show Accounts that are Active ticked in the Active Accounts filter.
- Click Run Report.
- Right-click on the bottom grid line and select Count.
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- Go to Contacts, then select Accounts.
If using the buttons this will automatically default to Charge Open.
- Click Show All.
- Right-click on the bottom grid line and select Count.
- Click on the top right of the Type column heading and select Personal, TAC, W/C, Other or Supplier.
To remove this filter, click (below the bottom grid line).
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- Go to Contacts, then select Accounts.
If using the buttons this will automatically default to Charge Open.
- Click Show All.
- Click the Account Last Name column to sort in alphabetical order.
This column is available from the Column Chooser if it is not displayed.
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Open the Account Activity report.
You will find this report under Reporting > System Reports > Customer Reports.
- Select the Start and End date from the Transaction Between filter.
- Select Open Account from the Activity Type filter drop-down.
- Click Run Report.
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- Go to Contacts, then select Accounts.
If using the buttons this will automatically default to Charge Open.
- Click Charge Closed.
- Click Show All.
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Open the Account Activity report.
You will find this report under Reporting > System Reports > Customer Reports.
- Select the Start and End date from the Transaction Between filter.
- Select Close Account from the Activity Type filter drop-down.
- De-select Only show Accounts that are Active.
- Click Run Report.
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OPTION 1:
- Go to Contacts, then select Accounts.
If using the buttons, the default setting is Charge Open.
- Click Show All.
- Right-click on the bottom grid line under the Balance column and select Sum.
- Click on the top right of the Balance column heading and select $0.00.
If $0.00 does not display in this list, there are no active accounts with a zero balance.
To remove this filter, click (below the bottom grid line).
OPTION 2:
Open the Account List report.
You will find this report under Reporting > System Reports > Customer Reports.
- Leave the Account Format filter set to Credit.
- Leave Only show Accounts that are Active ticked in the Active Accounts filter.
- Click Run Report.
- Click on the top right of the Balance column heading and select $0.00.
If $0.00 does not display in this list, this means there are no active accounts with a zero balance.
You can also view the Last Visited column.
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Open the Account List report.
You will find this report under Reporting > System Reports > Customer Reports.
- Leave the Account Format filter set to Credit.
- Leave Only show Accounts that are Active ticked in the Active Accounts filter.
- Click Run Report.
- Use Column Chooser to add in Address Line 2, City, State and/or Postcode.
Once columns are added, click the column heading to sort by field.
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Open the Dispensary Patient locations by Suburb report.
You will find this report under Reporting > System Reports > Customer Reports.
- Click Run Report.
The top left of the report allows you to zoom in, navigate or change the view to Road or Aerial.