Change your My Health Record Access Password
When each pharmacist is set up in Fred Dispense to access patients' My Health Records, a temporary password is generated. The first time the pharmacist accesses the My Health Record functionality, they are prompted to set a new password.
- From the Lists menu, select Pharmacists; or press [Alt+L] then [P].
The Pharmacist Details window is displayed. - Use the Find, Next or Previous buttons to bring up your user record.
- Click Change Password.
The Change Password window is displayed. - Enter your Existing Password.
If this is the first time you are setting up your password, enter your temporary password here. It is not case-sensitive. Note that pasting will not work; it must be typed.
- Enter a new password in the New Password and Confirm New Password fields.
Your password is case-sensitive.
- Select one of the Security Questions, then enter the Security Answer.
The security question is used to help you reset your password if you forget it. - Click Ok to return to the Pharmacist Details window.
- Click Save.
You are allowed three attempts when setting up a password. After three failed attempts, Fred Dispense automatically resets your password to a new temporary password.