List a Private Product in the Fred Drug Database
Fred Dispense has provision for pharmacies to create product cards for unlisted products, including unlisted private items using the Lists > Own Brand Drugs menu item. New drug additions to the Fred Drug Database must fulfil certain criteria to ensure full data and safety requirements are available when dispensing.
How to make a request
Contact Fred Help or Drug Data
- Phone: 1300 731 888
- Email: helpdesk@fred.com.au
- Email: drugdata@fred.com.au
To facilitate inclusion into the Fred Drug Database, the following details must be provided no later than the 7th day of the preceding month:
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Information about the product, including:
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Trade/Brand name as per product packaging*
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Generic name*
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Strength*
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Dose form*
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Pack size*
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Packaging type (for example, blister or bottle) *
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ARTG number
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Australian Product Number (APN) / barcode details*
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Product images
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Clinical information, including:
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Product information*
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Consumer Medicine Information*
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Scheduling data*
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Supplier information, where available for order through major Australian Wholesalers, reorder codes and pricing details*
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Australian Medicine Terminology – trade product pack (TPP) number(s) from the Australian Digital Health Agency (ADHA), if available
*Denotes information that is critical
Requests are evaluated on a case-by-case basis.