Closing the Gap and PBS Online
CTG annotated scripts are sent to Medicare via PBS Online to claim the CTG co-payment relief applied to CTG scripts. CTG scripts are identified on all of the PBS Online reports by a superscript c next to the script number.
CTG scripts that would normally be classified as not claimable by Medicare Australia because they are under the PBS co-payment amount are sent to Medicare Australia as part of the pharmacy claim for reimbursement of the CTG co-payment relief. These under co-payment script totals are reported separately in the claim reports for easy identification.

Top of the report
CTG scripts at the bottom of the report

- From the Activities menu, select Pharmpay Claim, then select PBS-Online Report Parameters.
- Select the required options from the Report Type, Claim Period, RBA Number, and Payment ID fields.
- To restrict the report to CTG scripts, enter C in the box at the top of the Filter Options section.
- If required, tick the boxes next to the script types to include in the report.
- Click Ok.
The CTG under co-pay scripts are retrieved in a separate under co-payment statement from the general statement for claimable scripts. These statements are in the same format so the information can still be included on one statement. They are stored in the same directory (\Fred\DBFS\pbsonline
).
A list of the statement files is below (where 1004
is the claim period):
- statement1004_header.DBF
- statement1004_payment.CDX
- statement1004_payment.DBF
- statement1004_trailer.DBF
- undercostatement1004_header.DBF
- undercostatement1004_trailer.DBF
- _statement1004.CDX
- _statement1004.DBF
- _undercostatement1004.CDX
- _undercostatement1004.DBF

Under co-payment CTG scripts are displayed in Fred Messenger to help you verify that the claim record has been sent successfully.

The CTG Annotation Code is listed in the Detailed Report, as seen in the Annotation Code column below.

The CTG code is recorded on receipts printed from Fred Dispense so that a CTG patient can use their receipt to claim a refund from Medicare if they forget to bring their concession, repat, or entitlement card into the pharmacy and the pharmacy does not have a record of their number.
If the script is handwritten, and annotated as ‘CTG’ with the doctor’s initials, the code CTG00B will be printed on this receipt which indicates this was a handwritten script.