Dispense and Reconcile Owing Prescriptions

This article outlines how to dispense and then later reconcile an owing prescription.

Dispense a Script as Owing

  1. At Script Type field, add an O to Script Type, for example:
    • NO for NHS script owing
    • RO for REPAT script owing
    • PO for Private script owing

    Alternatively, press [CTRL+O] at any time during dispensing or at the Wait Screen.

  2. Continue dispensing as usual.

    At the end of dispensing, the Wait screen displays a summary of the dispensing. The Claim details area displays Owing.

Reconcile an Owing Script for Claiming

  1. Select patient, then press [ALT+F3] to display all Owing Scripts for this patient.

    Alternatively, press [F2] to display Patient History.

  2. Use the [Down Arrow] and [Up Arrow] keys to highlight Owing Script to be reconciled.
  3. Press [F4] and Fred Dispense will take you to Wait screen.

    Alternatively press [F4] or [CTRL+E] followed by script number to go directly to the Wait screen.

  4. Press [O] or click Owing Mark Off and Fred Dispense will open the script for mark off, with the cursor in the Script Date field for updating if required.
  5. Complete dispensing or press [END] to move to Pharmacist Initials field.
  6. Press [ENTER] to save changes and complete dispensing.

There is a second option at the Wait screen of Owing Mark off No Claim. This will reconcile the owing script but will not add it to the PharmPay Claim.

Owing Authority Scripts— Medicare Australia does not recognise the existence of an “owing authority” script. Such an item will not be paid by Medicare Australia.

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